Return & Refund Policy

At Evoluxion Hut, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. Please read our return and refund policy carefully.

🔄 Returns

We accept returns only under the following conditions:

  • The item arrived damaged or defective

  • You received the wrong item

  • The item is significantly different from the product description

To be eligible for a return:

  • You must contact us within 7 days of receiving your order

  • The item must be unused, in original packaging, and in the same condition that you received it

Please do not send your purchase back to the shipping address on the package. Contact us first to receive the correct return instructions.

📸 Proof Required

To process a return or refund, you must provide:

  • A clear photo of the item (including the defect or issue)

  • Your order number and proof of purchase

Send this information to dream75038@yahoo.com and wait for our response before taking further action.

💸 Refunds

Once your return request is approved:

  • You may receive a full or partial refund depending on the issue

  • Refunds are processed to your original payment method

  • Processing time for refunds is typically 5–10 business days

❌ Non-Returnable Items

We do not accept returns or offer refunds for:

  • Change of mind

  • Incorrect size or color selected by the customer (please check the size guide before ordering)

  • Clearance or sale items

🕐 Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again

  2. Contact your credit card company – it may take some time before your refund is officially posted

  3. Contact your bank – processing time may vary

If you’ve done all of this and still haven’t received your refund, contact us at dream75038@yahoo.com.

📦 Exchanges

We do not offer direct exchanges. If you need a different item, we recommend placing a new order once your return is approved and processed.

❓ Questions

For any concerns or to initiate a return, please contact us at:
📧 dream75038@yahoo.com